Contact — Turbo Trade

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Join the Discord

The single best place to ask anything — from fee questions to dispute help.

discord.gg/3aMAkdvCaF →

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Open a support ticket

Already in the server? Use the support button on the main panel for dispute, billing, or account questions.

In #open-a-ticket

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Vulnerability reports

Found a security issue? Please disclose it privately to a manager first — we’ll triage it ASAP.

DM any manager role

What to include

Your Discord username and the ticket ID (if applicable).
What you expected to happen.
What actually happened.
Any screenshots or transaction IDs that help explain it.

Response times

Most questions get an answer within minutes during peak hours. Complex disputes that require reviewing transcripts and on-chain history can take longer — we aim to give an initial response within 24 hours.